Associa Chicagoland is our management company.  While we are using only their financial package (association fee collection, paying vendors, property ownership records, and bookkeeping), it is important to know more about them.

Here is a quote from their website:

As the industry leader in property management for community associations, we proudly serve nearly 4 million homeowners every day. With a wide array of programs and services ready to fit the specific needs of any HOA, we help bring superior results to your community. We put people first—always—which is why when you choose Associa, you get a level of trust and security you won’t find anywhere else.

Their website ( contains lots of information about their history, services, and abilities. Please check it out!

Associa Contact Information

Associa Chicagoland – An Associa® Company
50 E Commerce Dr, Suite 110
Schaumburg, IL  60173
Main Office: (847) 490-3833


PO Box 61955
Phoenix, AZ  85082

Phone: (847) 882-8207

Email: [email protected]

Welcome Letter

Included with the Associa Welcome Letter is an information form. Please note that only owner's name(s), address of property, billing address, and phone number are required. The rest of the form pertains to associations with common parking lots, doormen, and gated areas. Also remember, NO ONE is required to give any banking information– this is simply an option offered, it is NOT REQUIRED.

Account Access Via Town Square

Town Square is Associa's new all-in-one community technology solution, designed to help you connect, collaborate and stay up to date. Town Square allows you to access your account not only with your computer but also from your mobile phone (for those of us who are app users). There is even a blog limited to FLHPOA members, however, the FLHPOA board is not endorsing nor encouraging the use of their "blog" communication system.

Get started at by clicking on "My Account" to register using your Account ID and Zip Code. If you need help finding your account number, check your Associa Welcome Letter, latest statement, or contact Customer Care at [email protected] or 847-882-8207.

You can also get the TownSq app for your iPhone or android smart phone or just search "TownSq" in Google Play or iPhone App Store.

Schedule of Fees

Please see this page for more information:

Closing Documents

Owners must obtain closing documents from Go to "Homeowner Resources" then "Order Resale Documents." Note, if there is a collectible balance on the account, Associa must receive the settlement statement in order to change ownership of the home.Associa website image